FAQ


GeneralFAQ
Q: Is Sprigs + Twigs carried at any retailers?
A: No, Sprigs + Twigs is only available directly. There are a handful of boutique stores that occasionally carry the line.

Q: Is Sprigs + Twigs Vegan?
A: Some products are. All facial serums, the Dead Sea Salt Scrub, clay-based tooth powders, the Whitening Tooth Powder Kit, and Bath Soaks are all Vegan.

Q: What ingredients do you use?
A: Please see our Natural Ingredients page for more information.

ProductsFAQ
Q: Do you have any kids products?
A: Yes. Kids love the bath bombs with a toy inside and the tooth powders with sweet flavors such as strawberry. Please see the Oral Care page for all options.

For toddlers, the Secret Salve has received great feedback. Every product in the line is made for the entire family to use.

Q: Do you have products that are good for during pregnancy?
A: Yes. All products are beneficial for pregnancy, however, Sprigs + Twigs carries a pregnancy and nursing formula of the Luxury Face Serum.

Q: How long are Sprigs + Twigs products fresh after opening?
A: To learn how long you should keep your product after opening, please visit the individual product page in the Expiration section for this information.

Q: How do I know what's new at Sprigs + Twigs?
A: You can sign up for the newsletter and check back often to look inside the NEW collection of products.

OrdersFAQ
Q:
Does Sprigs + Twigs ship internationally?
A: Yes.

Q: What are your processing times?
A: Orders are typically processed within 3-5 business days except during periods of high order volume or holidays. For more information, see the Shipping + Returns page.

Q: Does every order come with samples?
A: Yes. Trying new products is a sure way to know how much you'll love what you discover.

OralCareFAQ
Q: What tooth powder or toothpaste should I use?
A: All tooth products are rich in minerals and nutrients, though you may like some over others based on ingredients. Choosing a tooth powder or paste is personal preference and/or depends on what your body may respond to best. Many Sprigs + Twigs customers alternate between more than one product in the Oral Care line to determine which one is most optimal and to get the benefits of each.

Q: What is the difference between the tooth powder and toothpaste?
A: Clay-based tooth powder has the most basic ingredients and is the mildest tasting. Clay-free tooth powder has added vitamins and minerals to compensate for not having clay and for an extra boost. Clay-free toothpaste has the same ingredients as the powder but also includes oil so that the consistency becomes a creamy paste. Clay-free toothpaste is the most potent formula and has a distinct and stronger taste due to the addition of herbs.

Q: Which tooth powder is safest if you have amalgam fillings?
A: Anyone with amalgam fillings should consider the clay-free products in powder form or toothpaste.

BodyCareFAQ
Q: What scent of lotion should I use?
A: Each Lotion scent delivers different qualities. Lemongrass Oil helps with too much oil production so it’s great for problem skin. Lavender Oil is soothing and relaxing and is great for red/or inflamed skin. Orange Oil is rich in Vitamin C, which is essential to keep your skin looking youthful. Peppermint Oil is cooling and soothing and is great for tired legs but can also help with oily skin.


FaceCareFAQ
Q: I have dry skin. What would be the best product to use?
A: You may like the Luxury Face Serum for Dry/Combination Skin. Also check out moisturizing Lotion that can be used for the face, too.


BeautyCareFAQ
Q: Which lip gloss is the most sheer?
A: Try our Organic Moisturizing Lip Gloss in Shimmery Nude. For a hint of color, try Frosted Pink.